Apple Store Near Me Make Appointment (2024)

FAQs

What is the best time to go to the Apple Store without an appointment? ›

The Genius Bar is at its busiest around 5pm and around lunch time, since that's when people are usually out of the office. The best times to stop by the Apple Store for a walk-in are probably 3pm or 4pm, since most people are still in the middle of their workday at that point.

Make a Genius Bar reservation at your favorite Apple Store and get help from an Apple expert.

The Genius Bar allows for a very limited number of walk-ins each day, and if you arrive without an appointment, you might need to wait quite a while to be seen — or turned away entirely. Instead, the best place to start is on the Apple Genius Bar website, where you can describe your issue.

Apple does not explicly state that no one else can go in your place, but they do say that membership and services are nontransferable, so that would seem to imply that your father or sister could not go in your place. But call or visit the Apple Store and ask.

Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.

What's the best time of day/week to visit the Apple Store for a new iMac? Monday is the slowest day for retail. As the week continues, it gets busier every day. Sunday is one of those days where it will be busy at first and then taper off sharply mid afternoon.

Either way, if you go to Apple's online Genius Bar appointment page, you will now need to enter your Apple ID in order to secure your next appointment.

(800) 275–2273

Apple / Customer service

Do they charge you if you go into the Apple Store for help? It's free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty. It's free to make a genius bar appointment at an apple store.

Are Apple Store visits free? ›

The initial appointment at the Genius Bar is free. However, if you decide to use Apple for repairs then naturally, that will cost.

A physical store repair could be completed in one visit or, in more complex cases, take up to three to five days. Shipping it in will take five to nine days, as you need to wait for Apple to send you a box to collect your iPhone. If you want Apple to replace your battery for you, you have several options.

In-Store Pickup and Return

Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items.

Go to your confirmation email > click on the link to change/cancel and go from there. Go to your confirmation email > click on the link to change/cancel and go from there.

Call Apple Support first

The phone folks there can make sure you are ready for your visit, that you know your Apple ID and password (necessary for almost all repairs and problems) and that you have a backup (because your device may need to be erased to fix it).

No they do not need your password or the phone to be unlocked to change a battery.

To send your device to Apple for service, you need to take a few extra steps to prepare your device. After you've backed up your device, erase it to protect your personal information and remove it from your Apple ID: in Settings, tap General > Transfer or Reset iPhone (or iPad), then tap Erase All Content and Settings.

Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.